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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Can I opt-out of the Mailfoundry spam filtering system?
You can opt-out again at any time, simply raise your request by opening a support ticket.
Views: 205

How do I add new domains to the spam filtering system?
Our Mailfoundry Anti-Spam/Virus service is on an opt-in basis, you can do so by requesting we...
Views: 382

How long do the emails filtered as spam remain in quarantine?
Any email flagged as spam will be held on our Mailfoundry mailserver for 15 days, if you have not...
Views: 375

I use a third party mailserver can I use this Mailfoundry service?
No, you need to be using our mailserver to take advantage of our Mailfoundry Anti-Spam/Virus...
Views: 206

What do I do if SPAM still get's through to my inbox?
The great thing about the Mailfoundry hardware appliance is that it's updated every 5 minutes...
Views: 224

What is a daily digest?
Your daily digest details any email that has been filtered as SPAM, you can view the message and...
Views: 216

What time will I get my daily digest?
The digests are emailed out each morning during 5-7am.
Views: 198

Where is the digest email sent?
Each mailbox user or email alias will receive a digest email detailing the spam that has been...
Views: 359